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The offer and sale of products on our website (“www.thebathrobes.com”) are governed by these Terms and Conditions. The products purchased on www.thebathrobes.com are sold directly by the company LE LINGE DE MAISON Ltd. HOME LE LINGE DE MAISON is a Hong Kong company registered in the Hong Kong Trade Register under number XXX and whose head office is at the following address: UNIT 905, 9 / F KOWLOON CTR 33 ASHLEY RD
TSIMSHATSUI Hong Kong.
These terms and conditions define the rights and obligations of the parties in connection with the sale of the products offered by LE LINGE DE MAISON Ltd on its website www.thebathrobes.com
By customer, we mean the user of the online shop thebathrobes.com, buying a product through the site.
Any order implies the adhesion to the general conditions of sale. An order is recorded upon receipt of payment.
For the payment of the price of the products and the expenses related to the expedition you will be able to follow one of the modalities indicated in our form of order.
In the case of payment by credit / debit card, the financial information (eg credit / debit card number or due date) will be transferred, using a cryptographic protocol, to Paypal or other banks that provide the services related to remote electronic payment, without third parties can, under any circumstances, have access. Such information, moreover, will never be used by LE LINGE DE MAISON if not to complete the procedures related to your purchase or to issue relative refunds in case of possible refunds of products, depending on the right of withdrawal or in case it It is necessary to warn or report to the police the occurrence of fraud on www.thebathrobes.com
The price for the purchase of the products and the shipping costs, as indicated on the order form, will be charged to your checking account after validation of your order.
The products presented on the website thebathrobes.com are available in stock.
In the event that, irrespective of our wishes, an unavailable item should be ordered, a notice of unavailability will be sent to the customer by email.
LE LINGE DE MAISON strives to keep the site up-to-date based on product stocks. Nevertheless, stock-outs are possible. In this case, LE LINGE DE MAISON undertakes to offer a product of equivalent or superior quality.
In the absence of availability of the fabric after confirmation of the order, LE LINGE DE MAISON will inform by mail or by mail the Customer as soon as possible. The Customer will not be able to obtain any compensation or compensation other than simply reimbursing or replacing the product if it has actually been paid.
In case of refund, it will be made at the option of LE LINGE DE MAISON by credit on the customer’s bank account no later than thirty days from the payment of sums paid by the Customer.
The prices mentioned on thebathrobes.com are valid at the time of their consultation by the customer.
The prices charged are those in effect at the time of the order. Delivery charges are the responsibility of the customer. Customs duties or other taxes may be payable on exportation. These amounts are the responsibility of the customer and are his full responsibility both in terms of declarations and payment to the competent authorities
The delivery of the parcel is made to the address indicated by the customer at the time of his order.
Shipments are made only on working days. Delivery times are generally 15 working days in mainland France, from the registration of the order, except in cases of force majeure. In case of absence during delivery, the delivery services will leave a notice indicating the place where to pick up the package. If the parcel is not removed within the time indicated by the delivery services, the delivery costs will be billed to the customer.
LE LINGE DE MAISON makes every effort to meet the delivery deadlines of the products you have ordered from us.
For all our products made to measure or personalized, the right of retractation can not apply, in accordance with the provisions of article L 121-20 of the Consumer Code as modified by the ordinance n ° 2001-741 of the 23 August 2001 which stipulates that the withdrawal period is 14 (fourteen) days, and the withdrawal is in particular excluded (Article 121-20.2, third paragraph) for contracts for the supply of goods that are clearly personalized or made to the consumer’s specifications, in particular for tailor-made, non-standard or customized items. Thus no withdrawal period will be granted for tailor-made or customized items (specific sizes), all non-standard items and items with additions or specific modifications (custom shirts, etc.).
For any other product offered on our site and not giving rise to specifications specific to the customer, the latter has a period of fourteen (14) clear days from the receipt of the order to terminate the contract of sale of products concluded during the validation of the order (Article 2). In the event that the products have already been delivered to the Customer, the latter must return them to LE LINGE DE MAISON, without having to justify reasons or to pay penalties.
The products comply with French law. The responsibility of LE LINGE DE MAISON can not be engaged in case of stock-outs, delay of delivery, strike (including in transport) or force majeure and, more generally, for any event not being exclusively for it and directly attributable. The photographs illustrating the products on the LE LINGE DE MAISON website are not contractual.
The Customer accesses, uses and browses LE LINGE DE MAISON website at his own risk.
LE LINGE DE MAISON has, for all stages of access to the site, an obligation of means. The responsibility of LE LINGE DE MAISON can not be held liable for any inconvenience or damage inherent to the use of the Internet, including a break in service, external intrusion, the presence of computer viruses, or any event qualified as force majeure, in accordance with to the case law.
the Customer acknowledges and agrees that, to the fullest extent permitted by applicable law, LE LINGE DE MAISON shall not be liable for direct, indirect, incidental, or consequential damages, costs, losses, or the decrease in sales or profits, or liabilities of any nature whatsoever (even if the occurrence of such harm was known or could have been foreseen by LE LINGE DE MAISON) that may arise from the use or otherwise the impossibility of using the site or its contents.
The refund of product under the assumptions referred to in Article 6 shall be made within 30 days after receipt of the products by LE LINGE DE MAISON.
LE LINGE DE MAISON is committed to protecting the personal data communicated by the Customer. All personal data concerning the Client collected by LE LINGE DE MAISON are treated with the strictest confidentiality, and are the subject of a declaration to the National Commission Informatique et Liberté (CNIL) in accordance with the provisions of the Data Protection Act of 1978.
All elements found on the site thebathrobes.com, trademarks, drawings, photographs, logos, … are the property of LE LINGE DE MAISON Ltd.
Reproduction is strictly prohibited, in accordance with the laws governing intellectual property.
The General Conditions of Sale and the contract are governed by the Hong Kong law. In case of dispute, only the Hong Kong courts are competent.